What is an Airbnb management service?

An Airbnb management service takes care of every aspect of short-term property letting. This includes listing optimization across multiple platforms, professional photography, dynamic pricing strategy, guest communication, vetting, 24/7 check-in, professional cleaning, laundry, and routine maintenance.

How much do Airbnb management services cost?

Management fees typically work on a commission-based structure starting from 15% of the rental income generated. This setup ensures that interests are fully aligned, as the management company only succeeds when the property owner earns.

How are guests vetted for short-term lets?

A strict guest screening and vetting process is utilized to protect properties. This includes verifying guest identities, checking previous host reviews, assessing the purpose of the stay, and enforcing house rules to ensure only reliable guests are approved.

Do you manage listings on platforms other than Airbnb?

Yes, properties are fully optimized and cross-listed across major short-let platforms including Booking.com, VRBO, and direct booking channels using multi-channel synchronization software to maximize occupancy and prevent double bookings.

Award-winning service: HelloGuest was awarded "Hosting Excellence" by Airbnb at the annual Northern Europe Professional Host Summit.

Maximise your rental income

Airbnb management service UK

Turn your property into a high-performance Airbnb without managing it yourself. HelloGuest provides end-to-end solutions from listing creation to pricing optimisation, helping you to boost occupancy and revenue from your very first check-in.

Airbnb management that works

Earn up to 229% more than long-lets

We’ve managed over 250,000 guest stays and generated more than £11 million for property owners across the UK in prime locations like London, Brighton, Edinburgh, Manchester & Liverpool.

Email us for more information.

POSITIVE 5* REVIEWS

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Why it’s easy with HelloGuest

We Handle Everything From Setup to Ongoing Management

We provide ‘end-to-end’ rental management services delivered by one of the most experienced teams in the short-let property industry. Partnering with us has enabled property owners to amplify their revenue, expand their Airbnb portfolio, and fill their calendars.

Flexibility and convenience are two features that Airbnb hosts enjoy most. With short-letting, you can choose which days, months, or even seasons you want your property hosted.

No chasing guests. No late-night issues. No hassle.

A Fully Managed, Hands-Off Service

Switch to HelloGuest and have expert property agents, managers, and cleaners at your service. Your investment is our priority. Our Airbnb management service is designed to handle every stage of a guest’s journey from their initial search to check-out, so you don’t have to manage a single detail.

Listings

We have the inside knowledge to perfect online listings on sites like Airbnb to help you earn thousands more each month. We’ll improve the images, description, etc.

Bookings

Our team will market your listing across 40+ channels, boosting your online presence and reviews. We’ll also take the bookings, manage your calendar, and more.

Guests

We take over every aspect of guest management and provide them with the details they need to start their trip. With us, guests never have to ask, but if they do, we’ll be there.

Maintenance

Your rental will be cleaned and maintained to the standard seen in five-star hotels. Periodic deep cleans are typically scheduled monthly.

Free income estimate

Commission-based pricing

Fees from 12%

We’re one of the highest-performing, lowest-fee Airbnb managers in the UK. Our fees are fully inclusive and haven’t changed in the last 10 years. Plus, compliance is built-in.

We’ll help you achieve higher yields and greater financial returns by ensuring your Airbnb calendar is booked year-round.

    
 
 
       Posted on Google  
   
   Mark Feerick 
 13. February, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. I genuinely couldn’t recommend HelloGuest more highly.

From start to finish they were professional, organised and incredibly responsive. The team consistently replied within minutes whenever I had a question, and nothing ever felt too much trouble. That level of attentiveness makes a huge difference when you’re managing a property.

Veronica in particular was exceptional. Calm, clear, and completely on top of everything. It was obvious she genuinely cares about both owners and guests, and she always handled situations efficiently and thoughtfully.

The operational side was seamless – listings were managed properly, communication with guests was smooth, pricing and availability were handled intelligently, and the reporting was transparent and easy to understand. I always felt fully informed and supported.

If you’re looking for a management company that is responsive, professional and genuinely proactive, HelloGuest are exactly that.

Thank you Veronica (owner) and the whole team – it’s been a pleasure working with you.
  
 
      Posted on Google  
   
   Richard Howells 
 6. October, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. Great place to stay. Has everything you need and tucked away nicely so it’s private and quiet. Much better than booking a hotel. We will definitely use again.
  
 
      Posted on Google  
   
   Marl Een 
 28. June, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. Lovely place to stay, clean, charming and well decorated, perfect for a short holiday by the seaside!
  
 
      Posted on Google  
   
   Mark More O'Ferrall 
 2. June, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. I have been using this outstanding agency since April 2022. First class. They have zero staff turnover which says everything. Best of the 3 short let agencies I have used by such a distance it is simply embarrassing. They won an award last year as the best AIRBNB agency in Northern Europe. I was not in the least bit surprised. They keep my stunning property spotless.

Trusted, Award-Winning & Fully Compliant

Why believe us?

Airbnb Hosting Excellence Award (2024)
Hundreds of professionally managed properties
£1,000,000 insurance cover
13+ years of experience
CMP registered + deposit protection scheme
95%+ 5★ guest reviews
Monitor the successful results from our app

“I’ve recently bought an investment property and was looking for a company to take the hassle of management off of my shoulder. A friend recommended it as they are managing all 3 of his properties And couldn’t be more satisfied with the results.” – Jackie, London

1000s of rentals fully booked

Real Results From Properties We Manage

Since 2015, we’ve built a consistent track record of delivering high occupancy, strong returns, and reliable service for property owners across the UK. We manage short-lets across various booking platforms and channels to give your space the highest exposure possible. See all case studies.

Edinburgh Flat (EH39 4JR)

£48,202 Annual Revenue Generated

Nightly rate increased to £100
+30% revenue from improved listing performance
90% occupancy rate achieved
24 new 5★ reviews in 3 months

London Flat (W1F 9BY)

+45% More Revenue vs Long Let

55% increase in bookings
Daily rate increased to £95
+36% revenue per booking channel
All guest communication handled by HelloGuest

Bristol Flat (BS31 3EP)

+50% Increase in Rental Income

Nightly rate increased from £80 → £120
Higher booking value per stay
Fully managed with professional housekeeping
Hands-off income for the owner

We handle all the details, nationwide

Our service locations

Our Airbnb management service began in London. As homeowner after homeowner kept switching to HelloGuest, and with hundreds of London properties under our management, we decided to go national. We help manage properties on Airbnb and Booking.com in some of the UK’s most popular tourist destinations and highly-visited areas. Check our locations.

London
585 properties

Edinburgh
212 properties

Liverpool
112 properties

Brighton
182 properties

Manchester
313 properties

Brighton
155 properties

Cardiff
107 properties

Glasgow
118 properties

24/7 support

The HelloGuest way

How Our Airbnb Management Service Works
With access to account and property managers whenever you need them, our local partners are here to make your Airbnb goals happen.

Whether you need us by phone, WhatsApp or email, reach out to our team, who are available 24/7, 365 days a year, not just for your guests, but for you too. You can also log in to our property management app to keep up with all the latest information, bookings, and income reports.

Increase Your Search Ranking

Where you are in Airbnb’s search listings matters. The live listings we manage are optimised daily to maximise returns and occupancy rates for our clients. We have the technical expertise to take your Airbnb to the top of local listings. See how we do Airbnb SEO.

Increase Your Passive Income

As experienced property managers for almost a decade, we know that it’s silly to expect that everything is tip top all of the time. Negative behaviours and instances like bad reviews from guests do happen, that’s why it’s worth having a professional team on your side who counteract this and handle such guests effectively without tarnishing the brand’s image. See how we do it.

Increase Your Booking Volume

It’s not as simple as attaining the right permission, creating a profile, listing the property for profit and then sitting back and collecting the cash – if this were so, we would not even exist in the first place. The holiday-let market is full of options, making it harder to stand out than ever before. Rather than cut corners and costs, maximise your resources with a short-let company whose job it is to drive holiday-goers to your property. Learn how.

Our secret weapon? A team that’s been together for years

We’re not a large corporation; we’re your local team on the ground, which means your property will never be forgotten. We take care of every detail, 365 days a year, so our property owners can get back to things they love the most. We’ll handle the property’s set-up, online profile, photography, booking, price optimisation, and much more to ensure you achieve maximum monthly revenues! Meet the team.

Toby France founder — Toby France, CEO -
Admin & Marketing

Veronica founder — Veronica, Director -
Onboarding & Support

Emily Toko – Onboarding, Client Support — Emily Toko –
Onboarding, Client Support

Bence Szanto – Maintenance and Task Management — Bence Szanto –
Maintenance and Task Management

Arianna Piacentini - Reservations Manager, Listing Performance Optimisation, Price Strategy & Channel Management — Arianna Piacentini - Reservations, Optimisation & Channel Management

Naushad Hossain - Operations, Client Support, Long Term Lettings

Janos Csumpilla – Onboarding, IT, Channel Management, Listing Creation

Mariann Komar customer service — Mariann Komar -
Customer Service Lead

Enjoy the flexibility of short-lets

Switch from Long-Letting

We see so many homeowners switching from traditional holiday letting agents to our local, independent service.

Why? Property owners choose HelloGuest as their trusted short-let manager because we’re an independent company with incredible attention to detail. Plus, our rates are more competitive and savvier on online booking platforms. We know exactly how to get you to number one – it’s our job!

As one of our partnered hosts, you’ll be able to earn money from wherever you are in the world by allowing HelloGuest to advertise its availability on the biggest holiday-letting platforms without you having to lift even a finger.

Let’s grow a profitable revenue stream together.

Why should you become an Airbnb host in the UK?

The demand for domestic travel, short-stays and staycations in the UK is booming, and many homeowners advertising their vacated property on sites like Airbnb were the first to reap the rewards of this boom. But the boom is not promising to be over yet as the Airbnb staycation fever spreads throughout Britain. Want to join them? Our local teams are on the ground, ready to help you get started.

When and where in the UK is suitable for short letting?

The UK is a popular hotspot for domestic and international travellers. Traditionally, short-letting has always been higher in the cities and traditional holiday destinations like Newquay. Still, more than ever, we are beginning to see popularity in smaller towns and counties like Brighton. Please view our list of locations here to see how much you could earn on Airbnb.

With thousands of towns, cities and regions to explore, short-let properties are more in demand. What our experts say.

Why use a holiday let management company in the UK?

Holiday let management companies like us make hosting on sites like Airbnb much easier. Becoming a fully booked host can result in 40+ hours a week on admin, cleaning, and guest communication, so if you already have a job or want to spend time with the family, this might be too much. Airbnb management companies like us make this easier for you by taking complete control, leaving you to sit back and earn.

Getting your property ready for short-let

Property assessment – let’s see what your property needs to meet Airbnb standards.
Deep clean and set up – make your home market ready.
Professional photography – we’ll help arrange photography to capture your home in its best light.
Getting your listing live – we’ll work magic to build your unique property listing that stands out from the crowd.
Secure bookings – we’ll vet, manage, and take deposits and payments from guests and manage all aspects of their stay.
Smart pricing – your listing will be optimised daily with up-to-the-minute pricing to attract last-minute guests.

One benefit of our successful service is that property owners aren’t tied into long-term contracts. However, at least one month of continuous availability is expected to show the serious value generated from your property.

Long-lets vs short-lets

Airbnb managers vs estate agents

Daily Airbnb rates by city

Summary

HelloGuest’s booking management scales your Airbnb: guest messages answered within 5 minutes, dynamic pricing, deposit handling, refunds/cancellations, cleaning coordination and review management, taking over day-to-day operations within a 12% fee.