Manage Guest Comms | Increase Bookings | Organise Payments & Deposits
Gone are the days when being an Airbnb host was simple, not to mention manageable for hosts who could set up a renal listing quickly, exchange a few emails with potential guests and then charge them to stay in their home for a short period. But today, the Airbnb market has become so competitive that hosts cannot afford to be mediocre.
Instead, to be successful, one would need to treat Airbnb like a new career path – and for some, this is simply not possible. Enter HelloGuest. We’re a fully managed holiday-let company that helps property owners stand out and build profitable Airbnb businesses. But first, we must identify the problems you might face that prevent you from getting the expected results.
As your Airbnb business grows and you gradually begin to build and record higher profits and occupancy rates, you might find that your job as a host becomes more overwhelming.
As experienced Airbnb managers (and owners), this development is not surprising. We know that running an Airbnb business involves an immense investment in money and time, and hosts are forced to utilise every second of their day to stay ahead of their business operations and fierce competition.
Well, this is the point where HelloGuest comes in to save the day. We use effective Airbnb strategies that streamline daily and reoccurring tasks, including responding to guest messages, adjusting rental prices, managing the cleaning, and much more.
One common mistake Airbnb hosts make is the assumption that property managers are only for large and extremely successful vacation rental companies. However, such an assumption is false and can cost them money to satisfy their guests in the long term.
We’re experts in scaling up Airbnb businesses – it’s what we do best. We set the stage to enable, support and sustain the growth of your short-let business without necessarily incurring any additional and significant costs.
In other words, we’re a cost-effective solution to grow your business in terms of revenue and booking rates.
But that’s not all we do. Included in our 12% fee, we take over the day-to-day running of your entire Airbnb business, including handling refunds and cancellations, taking deposits, managing bad reviews and encouraging hundreds of amazing ones.
Not everyone is qualified for this job, and you must find a capable and trustworthy partner. We have hundreds of five-star reviews from guests and holiday let owners and are specifically known for how easily we make the entire process.
Other Airbnb management services in the capital and beyond usually take a commission fee between 13-20%. HelloGuest only charges 12%. Is now a good time to switch? Learn more about our management fees.
Toby’s main role is managing clients with large buy-to-let portfolios, ensuring they hit KPIs and maximise their monthly turnover.
Being a natural extrovert and a go-getter, Veronica is a great communicator and is the face behind HelloGuest, which means she’ll be there to help you onboard or switch.