Airbnb management costs & Pricing
Our fees have not changed in 10 years
HelloGuest offers an all-inclusive Airbnb management service for a 12% commission.
- Remain completely hands-off
- No mark-ups or inflated service charges
- No bundled additional extras
- No fixed term contracts (cancel anytime)
HelloGuest was awarded "Hosting Excellence" by Airbnb at the annual Northern Europe Professional Host Summit in 2024
INCLUSIVE OF CLEANING & MORE
Full-service management for less
We offer some of the most competitive rates in today’s short-let market. Our commission starts at 12%, and clients keep up to 88% of their short-let revenue.
Our commission explained
HelloGuest is an award-winning Airbnb property management company operating across the UK, charging a commission only on the net rental income. This means no inflated charges or bundled extras like cleaning fees.
Our percentage fee is based on the rental income you actually receive from bookings, not the full amount guests pay, putting more in your back pocket.
You’ll work with us under a flexible contract with no fixed-term commitment. This means you can cancel at any time and continue to use our service for as long as it works for you.
If you’re switching to HelloGuest from another management company, we won’t take a commission on any existing or future bookings. Learn more about the onboarding process.
What's included in the cost?
- High-quality professional photos
- Hotel-quality pressed linen & towels
- Professional cleaning & turnovers
- Access to a team 24/7, 365 days a year
- Pricing & occupancy optimisation
- Booking and guest management
- Guest vetting, check-in and support
- Listing creation and optimisation
- Marketing across 40+ booking platforms
- Property maintenance coordination
Veronica Tribolati, co-founder of HelloGuest, can help you build a property management package for your holiday home or short-let. Call to speak to her today on 020 458 70950.
Client benefits
Everything you can enjoy with HelloGuest
Booking & Guests
- Booking enquiries across channels
- Guest vetting
- Guest communication & support
- Check-in/check-out management
- Key exchange
- Guest review management
- Calendar & availability
Listings & Revenue
- Listing creation & optimisation
- Professional property photography
- Marketing across 40+ platforms
- SEO & listing optimisation
- Pricing optimisation
- Occupancy management
- Support filling cancelled dates
Maintenance
- Reporting of maintenance issues
- Monitoring damage, wear and tear
- Maintenance & repair coordination
- Help sourcing local contractors
- Support throughout guest stays
- Monthly earnings reporting
- Expenses managed & broken down
Cleaning & supplies
- Restocking & replenishing
- Fast turnaround between bookings
- 5-star hotel-quality pressed linen
- Fresh towels for guests
- Cleaning partner coordination
- Monitoring guest feedback
- Periodic deep cleans
POSITIVE 5* REVIEWS
Airbnb homes managed
Average occupancy
Monthly bookings
Superhosts
Our full-service Airbnb management starts from 12% excl. VAT. Many other Airbnb management companies charge considerably more, while HelloGuest has built efficient, localised UK operational hubs that allow us to keep our management fees competitive.
We’ve spent more than 10 years building efficient, localised operational hubs rather than relying on expensive corporate overheads. This allows us to offer full-service Airbnb management from 12% without adding mark-ups on cleaning, inflated service charges or bundled extras.
Our management fee covers the day-to-day work required to run a successful short-term rental, including listing and booking management, guest communication, check-in and check-out, pricing and listing optimisation, property management, professional cleaning and ongoing support.
Our commission is charged on net rental income only. We don’t add mark-ups to cleaning costs, inflated service charges or unnecessary bundled extras.
Whether you already have a live listing or need us to create one, we’ll help get your property in a position to attract bookings. We manage bookings, guest communication, check-in and check-out, as well as your property’s visibility across short-stay booking platforms.
We can manage your property’s visibility across 40+ short-stay booking platforms, helping you reach a wider audience while we manage your bookings and availability.
HelloGuest works with independent local cleaning companies to help arrange cleaning and property changeovers between guest stays. We communicate property requirements, coordinate bookings and use guest feedback to raise any cleaning concerns with the relevant provider. Independent cleaning companies remain responsible for carrying out their services to the agreed standard.
Depending on your property’s condition and location, there may be some onboarding costs. For example, we may need to arrange new photography (free for some UK locations) or a deep clean before accepting bookings. Other factors can include linen, bed sheets, bath towels, amenities and appliances.
In some cases, fixed fees may apply to individual reservations to cover administration or logistical costs. We’ll make you aware of any applicable additional costs during onboarding.
We collect booking payments and deposits on your behalf, and your earnings are paid directly into your chosen bank account. At the end of each rental month, you’ll also receive a report detailing your bookings, earnings and relevant expenses.
No. HelloGuest has no fixed-term contracts, so you can cancel at any time. You will need to honour or cancel any existing upcoming bookings, and it’s worth bearing in mind that it can take a few months to unlock the full earning potential of a property.