Award-winning service: HelloGuest was awarded "Hosting Excellence" by Airbnb at the annual Northern Europe Professional Host Summit in 2024

Real properties and real Airbnb results

Short-Let Case Studies

How we’ve set up, grown and scaled thousands of Airbnbs for homeowners across the UK.

POSITIVE 5* REVIEWS

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Local Knowledge. Consistent Results.

Discover The Properties We've Set Up, Listed, Scaled & Automated

HelloGuest started managing Airbnbs in London as a small husband-and-wife team. Today, we operate nationally, providing Airbnb management services across top tourist destinations such as London, Bristol, and Edinburgh.

With over a thousand properties in our management portfolio and a 4.72% rating amongst our guests and partners, you can trust that HelloGuest has the tried-and-tested formula to short-let success.

Browse some of our Airbnb business case studies below and discover what we can do with a property like yours.

Couple earns 45% more revenue compared to residential letting

Flat in W1F 9BY (London)

Increased daily rate to £155 per day
55% more bookings
17 guest queries resolved
36% more revenue per channel

“I can’t take the credit, thankfully HelloGuest do it all for us”

Flat in BS31 3EP (Bristol)

Minimum booking charge is £120 per day
Booking rate increased from £80 per night
50% increase in passive earnings
Professional housekeepers used

15% decrease in guest complaints with Faster Responses

Flat in W2 4JL (London)

Now valued at £250 per day
Occupancy rate 84% per month
Booked 92% over peak periods
57% increased revenue per channel

Flat earns 48,202 in passive income in its first year

Flat in EH39 4JR (Edinburgh)

Increased booking price to £100 per night
30% revenue increase from advertising
90% full occupancy rate
24 new five-star reviews in 3 months

Hit the top of local listings in just 3 weeks

House in Weston-super-Mare

Increased daily rate to £100 per day
52.4% more bookings
34-minute average query response time
Maintenance and cleaning provided

76% more conversions after multi-channel advertising

Flat in SW8 2LL (Vauxhall)

Now valued at £250 per day
62% more bookings
4.2 average nights booked
76% more revenue per channel

Number of minimum nights guests booked increased by 84%

Apartment in BH19 1AB (Swanage)

Now valued at £100 per night
12 months at the top of local listings
Property decorated with HelloGuest
4 night average stay (increased from 1)

The Airbnb rate per night increased by 34% to boost profitability

Flat in NW6 1LJ (West Hampstead)

Now valued at £200 per day
24 Guest problems solved
Booked 52% over peak periods
64% increased revenue per channel

More five-star reviews meant 22% more recurring bookings in 12 months

Flat in WC1E 6HR (Bloomsbury)

Increased daily rate to £250 per day
49% more bookings in peak periods
30-minute guest response times
28% more five star Airbnb reviews

4.8 Average nights booked for this entire property rental

House in G67 2DP (Glasgow)

£336 average earnings per guest stay
55% more revenue per channel
2-minute average guest response time
14 total guest issues solved

Airbnb became this couple’s large-scale source of income

Flat in EH8 7AS (Edinburgh)

Helped deal with unexpected emergencies
Helped obtain license and permission
Created a profile and listed the property
Owners relaxed and collected cash

Owners almost quit Airbnb forever until we stepped in

Apartment in BS20 7AS (Bristol)

Experienced negative behaviours from guests
We put rules in place and deposits to prevent parties
Other protection measures introduced to reduce the risk of property damage

This popular property was booked 11 months of the year in 2022

Flat in SE23 3RL (Forest Hill)

Minimum booking charge is £300 per day
58% rental yields
88% of passive income kept
54% more revenue (all channels)

Co-hosts were not aware of the local regulations in their city

Apartment in SE14 5NT (Deptford)

Identified target audience
Increased Airbnb views by 88.6%
Brightened the decor
12 month growth strategy plan

Improved cleaning and boutique touches made all the difference

Flat in NW11 9AN (Golders Green)

Now valued at £110 per day
3 weeks to rank in top searches
19 total property issues solved
46% higher revenue per channel

Better pictures & listing optimisation helped this flat soar on Airbnb

Flat in NW1 1NX (Central London)

Increased booking price to £100 per day
16% increase in positive reviews
Overall bookings increased by 78%
2 night average stay

This Airbnb property was booked 9 months of the year in 2025

Entire home W8 6ER (Kensington)

Studied Airbnb trends and market research
Increased overall metrics, like occupancy rate
Estimated profitability over the next 12 months
Switched from letting agents to property management

Previous Hosts were not aware of the local regulations in their city

Flat in Paddington (London)

Analysed the local competition
Developed a target market for the property
Brightened and uplifted design for holiday-let
Growth pricing strategies to increase income over time

These clients switched from letting agents to us for better rates

Flat in SW1V 3JL (Pimlico)

Increased minimum rate per night to £250
Neutralised the decor space
Replenishment of toiletries and soap
Provided guest essentials like hairdryers and earplugs

We stepped in to stop occupancy rates from falling after prior management

Flat in Chelsea (London)

Worked on the interior decor of the property
Introduced boutique elements and toiletries
Increased the booking rate per night to £150
Introduced comfortable beds and bedding

Reduced operating costs and Airbnb expenses for hosts who switched

Flat in EC1M 5QL (Farringdon)

Strategies and tools to automate the pricing process
Created a profitable business model
Revenue far exceeded expenses after start-up
Helped owners invest further in Airbnb

Helped landlords maximise revenue across several properties

Luxury flat in W14 0NH (Kensington)

Smaller income from long-term rentals
Revenue targets achieved with flexible pricing
Landlords only paid a little upfront investment.

Property made enough bookings to pay off their mortgage

Family home in London

Landlords enjoyed 88% of their income
Income became less erratic and more stable
Passive income was boosted by 28%
Higher rental fee to reflect true value

Landlords hated their letting agents and long-term letting & switched

Spacious flat WC2H 7HA (West End)

Made more money from short-term rentals than as a long-term landlord
Improved guest communication resulting in repeat bookings.

This Airbnb couple didn’t trust their third-party provider & switched

Beautiful flat W9 1LZ (Maida Vale)

Owners were receiving inconsistent payouts
Needed to reduce the number of bad reviews
Guests not being responded to fast enough
We improved engagement by 48%

This host’s rushed listing fell out of search rankings for good

Flat in TW20 0RF (Englefield)

Original listing was not good enough
Poorly lit photos resulted in fewer bookings
Equipped with essential amenities
Guest communication increased by 22%

This Airbnb host made the first basic communication error

Entire property rental West Finchley

Original guest response time was 24 hours
New average to 30-minute responses
68% more bookings in their first period
Communication automation introduced

Hosts struggled to find cleaners and 24/7 management

Private Room Stratford

Hosts let down by independent cleaners
Reduced booking cancellations and refunds
Implemented our trusted cleaning team
Experienced spike in demand after 3 months

These landlords wanted to keep more of their Airbnb earnings

Studio W11 1PG (Ladbroke Grove)

Hosts enjoyed our fee of 12% for all services
Property climbed to top of search rankings
Dynamic price strategies created resulting in 54% increase in bookings during peak periods

These co-hosts were paying fees as high as 25% for management

Entire Home Rental LU4 9LZ (Luton)

With HelloGuest hosts got to keep an additional 11% of their holiday-let earnings
Introduced maximum rate per night, which earned 49% extra income.

Landlords were tired of empty rooms throughout the year

Flat in E8 2AA (Hackney Downs)

Bookings over the year saw a 69% increase
84.5% increase in bookings (peak periods)
Hosts earned £700 per week in quiet periods
Fast turnover between visiting guests

These Airbnb hosts just didn’t know where to begin

Flat in WC1X 9LJ (King’s Cross)

Studied their competitor market
Set in stone smart pricing models
Set up online profile across all platforms
Listing rocketed to the top of search results

We crafted an amazing description that sold itself

Flat in W1S 1AY (Mayfair)

Hosts earned £3,500 in one month
Experienced higher yields up to 66% compared to long-letting
Year-long occupancy rate average 74%

Property in London fully booked 80% of 2023 in February

Flat in N1 8RB (Angel)

Couple enjoyed a passive income of £2,800 per month
Property booked 10/12 months of the year
Professional copywriters crafted description
Professional photographs increased bookings

We emphasised property’s USPs increasing bookings by 33.2%

Flat in E2 6FD (Shoreditch)

Entrusted us to look after their entire portfolio
The fee charged is only 12%
Helped landlords to elaborate on the property’s best features and selling points
Airbnb SEO listing optimisation

Optimised listing and saw 43% higher returns within just one month

Flat in WC1X 9LJ (King’s Cross)

Took over the active listing and optimised using Airbnb SEO (search rankings)
Updated the booking calendar and added the option for guests to book instantly

Commission-based pricing

Fees from 12%

We’re one of the highest-performing, lowest-fee Airbnb managers in the UK. Our fees are fully inclusive and haven’t changed in the last 10 years

    
 
 
       Posted on Google  
   
   Mark Feerick 
 13. February, 2026.
 
 
 Trustindex verifies that the original source of the review is Google. I genuinely couldn’t recommend HelloGuest more highly. From start to finish they were professional, organised and incredibly responsive. The team consistently replied within minutes whenever I had a question, and nothing ever felt too much trouble. That level of attentiveness makes a huge difference when you’re managing a property. Veronica in particular was exceptional. Calm, clear, and completely on top of everything. It was obvious she genuinely cares about both owners and guests, and she always handled situations efficiently and thoughtfully. The operational side was seamless – listings were managed properly, communication with guests was smooth, pricing and availability were handled intelligently, and the reporting was transparent and easy to understand. I always felt fully informed and supported. If you’re looking for a management company that is responsive, professional and genuinely proactive, HelloGuest are exactly that. Thank you Veronica (owner) and the whole team – it’s been a pleasure working with you.
  
 
      Posted on Google  
   
   Richard Howells 
 6. October, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. Great place to stay. Has everything you need and tucked away nicely so it’s private and quiet. Much better than booking a hotel. We will definitely use again.
  
 
      Posted on Google  
   
   Marl Een 
 28. June, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. Lovely place to stay, clean, charming and well decorated, perfect for a short holiday by the seaside!
  
 
      Posted on Google  
   
   Mark More O'Ferrall 
 2. June, 2025.
 
 
 Trustindex verifies that the original source of the review is Google. I have been using this outstanding agency since April 2022. First class. They have zero staff turnover which says everything. Best of the 3 short let agencies I have used by such a distance it is simply embarrassing. They won an award last year as the best AIRBNB agency in Northern Europe. I was not in the least bit surprised. They keep my stunning property spotless.