Short Stay Guest Management Blog

HelloGuest is an independent third party and is not affiliated or endorsed by Airbnb or its affiliates or any other booking platform, in any way.

How to Target Business Travellers for your Short-Term Let

Workstation

With spending on inbound business visits to London in 2016 reaching 3.25 billion pounds (Statista) it is no wonder that property owners are looking to make their short-term let Airbnb listings more appealing to the business sector.

Making your property business ready can help you to fill gaps in your calendar, ultimately increasing your profits. This is because business people tend to travel more often during weekdays and businesses also generally operate throughout the entire year, even during off-peak times when tourists are less likely to visit.

Business people often lead busy lives and are unlikely to want to spend hours every time they travel searching for somewhere to stay. It is therefore common for them to remain loyal to a particular host if they have had a good experience with them in the past.

So how can you make your short-term let more appealing to business travellers? Read on to find out more.

Setup a workstation

If you have a spare room you could transform it into a study with a desk and comfortable office chair. Most hosts would prefer to make any spare rooms into bedrooms but you may have the space for a bed and desk and if not consider buying versatile furniture where beds can easily be stored away if a business person is staying. Alternatively, find an appropriate space elsewhere in the property, ideally in a quiet location.

The workstation could include a mouse, keyboard and computer (although business people tend to travel with their own laptops). You may also want to consider spare laptop and mobile phone chargers, a printer, fax machine, scanner/photocopier and a landline telephone.

WiFi

The majority of business people will need access to the Internet, so ensuring that you have adequate broadband speed is a must. Check to see if the broadband is accessible from all rooms within the property and if not think about ways in which you could improve this perhaps with a booster or having fibre optic installed. You should also ensure that you are on a sufficient broadband package so that you do not get hit with a hefty charge if guests go over the allocated usage. It is also a good idea to have an Ethernet cable plugged into the router so that guests can opt to have a wired connection. Most importantly ensure that they have the necessary password and instructions to login to the broadband.

Extras

If you are looking to go that extra mile you may wish to consider stationery items such as pens, pencils, rulers, rubbers, a calculator and notepaper. You could even get some of these things branded around your short-term let.

Another nice touch is to have a coffee machine; many business people lead hectic lives and will be grateful for convenience items like this.

Other items that will help to ensure that your business guests have a pleasant stay include an iron and board, hair dryer, clothes hangers, shampoo and conditioner, toilet paper and fresh towels. You could also leave them information on a local laundry service.

This goes for all short-terms lets regardless of the type of guest staying but you should ensure that you have carbon monoxide and smoke alarms installed and they should be regularly tested.

Check-in and out

Business people tend to be in a hurry so make their travel experience as stress-free as possible by creating a simple check-in and out process. This can be achieved with a lockbox, which also allows for 24-hour access.

Airbnb have a Business Travel Ready program, through which it aims to get more properties up to the quality standards expected by business travellers. Properties that are travel ready are also awarded with a badge. These listings have to meet certain requirements, most of which are covered above. With this in mind it seems that it is ever more important for hosts to adapt their properties to tap into the business sector.

Leave a Reply

Your email address will not be published. Required fields are marked *