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This Airbnb Host Made the First Basic Communication Error

Entire property rental West Finchley

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Peter’s HelloGuest Experience

⭐⭐⭐⭐⭐ “We have used HelloGuest services for over a year now without any major issues and have appreciated the fast response when needed, we had used a different management company previously, but they delivered a terrible service (didn’t get many bookings, poor cleaning and didn’t respond to emails or calls) so we made the change and glad we did. All the people we have had contact with, especially customer services, have been helpful if we needed to update availability or had any queries. The flat has been booked out pretty solidly, with positive reviews from guests. We would definitely recommend to other hosts looking for a managed service.”

Property Details & Management

🛏 2 Bedroom | 🛁 2 Bath | 💰 £150 per day

Fantastic detached house located in a popular private residential Cul De Sac with parking. Spacious homely lounge, kitchen and dining. Two cosy bedrooms and 2 bathrooms. Excellent for families. Moments to West Finchley Underground Station and local shopping facilities.

Access to the city in under 30 minutes, plus a 4-minute walk from West Finchley station.Urban living at its best!

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 Posted on Google Google 
 
 Mark Feerick profile picture 
 
 
 Mark Feerick 
 
13. February, 2026.
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I genuinely couldn’t recommend HelloGuest more highly. From start to finish they were professional, organised and incredibly responsive. The team consistently replied within minutes whenever I had a question, and nothing ever felt too much trouble. That level of attentiveness makes a huge difference when you’re managing a property. Veronica in particular was exceptional. Calm, clear, and completely on top of everything. It was obvious she genuinely cares about both owners and guests, and she always handled situations efficiently and thoughtfully. The operational side was seamless – listings were managed properly, communication with guests was smooth, pricing and availability were handled intelligently, and the reporting was transparent and easy to understand. I always felt fully informed and supported. If you’re looking for a management company that is responsive, professional and genuinely proactive, HelloGuest are exactly that. Thank you Veronica (owner) and the whole team – it’s been a pleasure working with you.
  
 
  
 
 
 
 Posted on Google Google 
 
 Richard Howells profile picture 
 
 
 Richard Howells 
 
6. October, 2025.
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Great place to stay. Has everything you need and tucked away nicely so it’s private and quiet. Much better than booking a hotel. We will definitely use again.
  
 
  
 
 
 
 Posted on Google Google 
 
 Marl Een profile picture 
 
 
 Marl Een 
 
28. June, 2025.
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Lovely place to stay, clean, charming and well decorated, perfect for a short holiday by the seaside!
  
 
  
 
 
 
 Posted on Google Google 
 
 Mark More O'Ferrall profile picture 
 
 
 Mark More O'Ferrall 
 
2. June, 2025.
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
I have been using this outstanding agency since April 2022. First class. They have zero staff turnover which says everything. Best of the 3 short let agencies I have used by such a distance it is simply embarrassing. They won an award last year as the best AIRBNB agency in Northern Europe. I was not in the least bit surprised. They keep my stunning property spotless.

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