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HelloGuest

Charles’ HelloGuest Experience

⭐⭐⭐⭐⭐ “We were not sure about renting out our place for short lets, we had rented it previously as an AST, but the last tenant treated the place very badly, so we were considering other options. We contacted a few short let management companies, but most didn’t respond.

HelloGuest was quickly getting back to us and seemed the most knowledgeable. They gave us some good advice and recommended that we could try short lets for a trial period to see if it could work for us and what sort of bookings and income we could get.

We were quite surprised as we got a few bookings within the first week it was advertised, and we have got a good number of bookings for the next few months. We have not had any major problems, just a few small things that were sorted out quickly at the start. My mum also has a flat in the area where she will use their services due to our positive experience. Would say overall great service and easy to work with. Highly recommend.”

Property Details & Management

🛏 2 Bedroom | 🛁 1 Bath | 💰 £200 per day

Spacious 2 bedroom flat full of light & character offering the perfect spot to stay in London and located a 5 minutes walk from West Hampstead tube & rail stations – large open space living & dining room.

The lovely flat is situated on West End Lane’s leading high street above a restaurant (Zone 2). West Hampstead is a lovely and lucrative area with a village feel with its local patisseries, cafes and restaurants, and a fine selection of bars and gastropubs offering lively nightlife.

Great transport connections (Jubilee line and Thameslink) make this an ideal base to explore London.

Metrics

Posted on Google Google
Mark Feerick profile picture
Mark Feerick
13. February, 2026.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I genuinely couldn’t recommend HelloGuest more highly. From start to finish they were professional, organised and incredibly responsive. The team consistently replied within minutes whenever I had a question, and nothing ever felt too much trouble. That level of attentiveness makes a huge difference when you’re managing a property. Veronica in particular was exceptional. Calm, clear, and completely on top of everything. It was obvious she genuinely cares about both owners and guests, and she always handled situations efficiently and thoughtfully. The operational side was seamless – listings were managed properly, communication with guests was smooth, pricing and availability were handled intelligently, and the reporting was transparent and easy to understand. I always felt fully informed and supported. If you’re looking for a management company that is responsive, professional and genuinely proactive, HelloGuest are exactly that. Thank you Veronica (owner) and the whole team – it’s been a pleasure working with you.
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Richard Howells profile picture
Richard Howells
6. October, 2025.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great place to stay. Has everything you need and tucked away nicely so it’s private and quiet. Much better than booking a hotel. We will definitely use again.
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Marl Een profile picture
Marl Een
28. June, 2025.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Lovely place to stay, clean, charming and well decorated, perfect for a short holiday by the seaside!
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Mark More O'Ferrall profile picture
Mark More O'Ferrall
2. June, 2025.
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have been using this outstanding agency since April 2022. First class. They have zero staff turnover which says everything. Best of the 3 short let agencies I have used by such a distance it is simply embarrassing. They won an award last year as the best AIRBNB agency in Northern Europe. I was not in the least bit surprised. They keep my stunning property spotless.

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