FAQ

Some questions answered here or call us on 07871 920790

What about insurance, is this covered by Airbnb & others?

Yes depending on the site you advertise on, some of the major ones offer insurance cover in the case of damage (eg Airbnb host guarantee: www.airbnb.co.uk/guarantee), its advisable you read the terms to understand what is and is not covered. We also advise you take out home protection insurance and inform them that you are renting out the space.

What happens if the guests damage something?

We check the property after each guest visit and will notify you if there was any damage, in general we would advise taking a deposit to help with compensation having a suitable insurance policy to provide an additional level of cover. We also can provide tradesman to fix and maintain your property.

How do you screen potential guests?

Most importantly we check previous host reviews about the guests and that they are verified guests, in some circumstances if there are doubts we may contact the guests directly to gather further validation.

Where do you operate?

We operate within the London area, please contact us to find out if we can cover your property.

Can I block days out in my calendar?

Yes, you can block out any periods you want or when the property is not available for rent, just contact us and we can block it out for you.

Do you work with other sites other than Airbnb?

Yes we cover all the main short term rental advertising sites such as Airbnb, Booking.com. HomeAway, HolidayLettings, Housetrip and many others, just let us know what sites you are using to advertise your property.

What if I don't have my property listed on Airbnb or other sites?

No problem, we can help get it listed and advise how best to increase your bookings, this is part of the services we offer.